Content Tracking and Analytics

Access attempts can fail for various reasons, including an attempt to access content with the wrong password, limit restriction having been reached, or other reasons. Each reason has an Error Code attributed to it, so that your Vitrium Security administrators can quickly identify why a specific user is not able to access a content file.

It is a really good tool for Vitrium Security customers to track who is accessing their content, to provide general customer support, and identify any issues with specific files or users.

In addition to data relating to most accessed videos, most active users, user locations by country, browsers and device information, you also have access to video specific logs and data such as views by content, views by user, and view-rate by content or user. Our video-level analytics let Vitrium customers monitor the level of engagement each content file has with its designated audience through our Secure Web Links. These include capturing a video’s view-rate which is a percentage calculated based on the total number of seconds an end user has viewed as compared to the total length of the video; keeping track of the total time spent on the video by each end user, including how many seconds they have viewed, how much time was spent on each video, and how many times a specific video was accessed.