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Our Support Team Can Help

Check below to see what category of support is right for you.

If You Are a Vitrium Customer

If you are an existing customer or currently evaluating our document security & DRM software, we’re here to help you. Click one of the links below, or contact your Account Manager.

Click here to Submit a Ticket Arrow

Click here to check the Knowledge Base Arrow


If You Have a Document You Cannot Unlock

Please contact the publisher of the document or the company who sent you the document. Vitrium provides the DRM technology used to secure the document but we are unable to assist you opening the document as there may be certain policies applied that only the publisher or creator of the document will know.