Error Reference Guides

Error Code Reference Guide

Related to 'end user failed attempts' in Vitrium
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In this guide, you will:

  • Learn what the error codes mean from User Activity Log   
  • Get suggestions for how to help your end users
  • Identify what DRM limits your users are exceeding 

error-code-guide

Conversion Error Code Guide

Related to 'content conversion failures' in Vitrium
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In this guide, you will:

  • Learn what the error codes mean after content upload  
  • Identify ways to fix your file so it will convert next time
  • Understand how files should be set before uploading

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