FAQ Category: Settings

Encryption for Vitrium's Secure Web Viewer

Encryption for Vitrium's Protected PDF File

To insert a watermark in a custom placement, go to your Watermark Settings and click on the Watermark name > Placement > and select 'Custom'  from the drop-down menu

You will see these custom placement fields:

X Offset: this is the horizontal positioning of your watermark. Use a value of 0 to 1 (to represent percentages). For example, 0 (0%) represents the far left, while 1 (100%) represents the far right, and 0.5 represents the middle (50%). It is recommended to use an integer between 0.01 to 0.99. 

Y Offset: this is the vertical positioning of your watermark. Use a value of 0 to 1 (to represent percentages). For example, 0 (or 0%) represents the bottom, while 1 (100%) represents the top, and 0.5 represents the middle (50%). It is recommended to use an integer between 0.01 to 0.99.

Width: this is the width size of the box where your watermark will be placed inside (the 'box' is invisible). The measurements are in pixels. For example, if you have a longer watermark, you may want to set 300-600 pixels for the width, or for a shorter watermark, you may want to use 50-100 pixels for the width.

Height: this is the height of the box where your watermark will be placed inside (again, this is an 'invisible' box). The measurements are in pixels. For example, if you are using a large-sized font, you may want to use a larger height such as 50-100 pixels, or for a smaller-sized font, use a height 10-25 pixels.

Rotation: this is the rotation of your watermark, represented in angles. 0 = horizontal, 90 = vertical (text runs bottom to top), 45 = angled up to the right, 180 = flipped upside down (yikes, don't use this one!), 270 = vertical (text runs top to bottom)  

When a user clicks on a diagonal (45°) watermark in Adobe reader or Acrobat, the watermark may become invisible. It will reappear when the user changes pages, but will become invisible again should they click the same diagonal watermark on subsequent pages.

This issue occurs because PDF "form fields" can only be rectangles and have to be parallel to the page. A watermark "form field" is required when a "User Specific" watermark is defined AND the placement is diagonal or 45°. A "User Specific" watermark is one where field variable placeholders are referenced as opposed to only static text.

We recommend using vertical or horizontal "User Specific" placed watermarks instead of diagonal watermarks if you are distributing downloaded PDFs to your customers. 

Staff Users allow any Vitrium Master Administrator to add more staff users (and different roles) to their Vitrium Security account. They can control and limit what other staff can do or access.

IMPORTANT NOTE: Only Enterprise Edition accounts can assign roles to the staff users. Professional accounts are only able to add an Administrator who can perform all administrative functions. For more information on staff users click here.

Types of Staff Roles:

1. Master Admin: has access to all tabs and features of the account, from uploading and managing content, to setting up Content Settings and DRM Policies. 
2. Support: has limited access to support-related tasks only such as viewing content, users, groups and reports, but no editing rights
3. Permission Manager: has limited access to managing permissions only which include adding and editing users and groups, assigning them to content, and managing Content Settings, Watermarks and DRM Policy Settings
4. Content Manager: has limited access to managing content only which includes uploading and replacing content, and managing Content Settings
5. System Viewer: has limited access to viewing rights only, no editing rights 

Here is a detailed checklist of what each type of role can do or has access to:

 OVERVIEW OF VITRIUM SECURITY STAFF ROLES

For the secured web documents to work offline, a copy needs to be saved in the user's browser cache. This is a quick video shows how you can save a copy on your browser cache for offline use of the secured web document (Vitrium's Web Viewer):

Basically, the web document needs to be saved in the browser’s cache (as cookies) so it can be used later when the User decides to access it ‘offline.’ You’ll notice in the video also the delete button to remove this ‘saved copy’ from the browser for when their use is done.

We highly advise for the User to clean up their browser cache soon after they’re done reading the document offline as it will eventually fill up their browser caching storage (which gets stored on the hard drive). Simply put, if they save all  the documents they have permission to for offline use, the browser cache can get quite large and it will start to slow down their computer speed for processing things.

Here’s an article online that you can read for more  clarification on the browser cache: http://www.makeuseof.com/tag/browser-cache-makeuseof-explains/