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FAQ Category: Customization

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What do I require to use our company domain name instead of Vitrium's for content links?

 

Vitrium Security Professional and Enterprise Editions include the capability to customize the domain name that is used for protected content links. Here's what's required:

  1. You (the customer) will need to create CNAMES on your end and point to the following on Vitrium's end:

    Example:
    Customer domain name: NewCustomer.com
    Company acronym: nc

    For the protected PDF:  pdf.NewCustomer.com -> nc-docs.vitrium.com
    For the web viewer:      viewer.NewCustomer.com -> nc-view.vitrium.com
  2. Vitrium would then bind your chosen domain names to the appropriate hosted websites.

  3. We also strongly recommend you purchase an SSL certificate and send it to Vitrium. A (minimum) 2048-bit encrypted SSL cert is needed and preferably for IIS 8+ (.pfx format).

    If this is not possible then please be sure to send both the certificate and private key.

    If you will only be using the web viewer, then the SSL cert just needs to have a subject name similar to viewer.NewCustomer.com or else you'll need to get a wildcard for both sites (PDF and web viewer).

    Ideally, Vitrium would require the SSL certificate(s) a few days prior to go-live in case there are any issues.

Contact the Vitrium team to learn more. 

Can messages in Vitrium Security be translated to a different language?

Yes, this is possible in Vitrium Security Enterprise. The Vitrium Server API allows multilingual support through the use of one account per language on the same server. Each account can have a custom ReaderMessages.xml, which allows Unicode text.

Unfortunately, displaying messages based on user locale is not possible with Adobe Acrobat due to the inconsistency and unreliability of Adobe sending through the user’s operating system’s locale.

 

Can I change the error messages that appear to end users?

Yes if you are a Vitrium Security Enterprise Installed customer.  

You can find these messages located here: authwebappResourcesenu.json